Friday, May 23
Today at Bellaria
New leads today
0
3 after-hours
LIVE Tonight's service via POS + seating
0covers
0tables open
0avg check
0turn time
Inbox 3 to confirm
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Marcus · Party of 2Voice agent booked this after-hours. Offered 7:45 when 8:00 was full — caller accepted.Fri · 7:45 PM
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É. Tremblay · Party of 6Pre-theatre — Mirvish 8 PM curtain. Prix-fixe, two bottles Vermentino on hold.Fri Apr 19 · 6:30 PM
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R. Okafor · Party of 2Anniversary, one vegetarian. Window alcove preferred.Sat · 7:00 PM
Live monitoring all systems green
LIVE Stack health 24/7 monitoring
0uptime 30d
0avg latency
0voice calls
0drops
Voice agent · after-hours booking
“Friday is busy; I have 7:45 or 9:15. How many of you?” → caller took 7:45 for 2, confirmation SMS sent.
2m 18s · resolved · (514)***-9482
At a glance
Drip sends
0
today · 3 flows
Quota
0 / 1k
91%
Compliance
0
all green
Escalated
0
of 23 calls
L. Nguyen · Party of 3
Voice agent took this after-hours. Gluten-free, prefers the patio.
Sun · 6:00 PM
Live demo. Tap Confirm on a reservation, or open a voice transcript, to see what RautingTech does behind the scenes.
Maître d' chat
99.98%
Voice agent
99.96%
Site uptime
99.99%
SMS deliverability
94.2%
New leads (24h)
11
3 from voice agent after-hours
Conversations / mo
912 / 1,000
91% — consider envelope bump
Drip sends today
204
Welcome 142 · Win-back 38 · Anniversary 24
Compliance score
100%
Last audit Apr 15 · all green
24/7 voice transcripts
Voice agent transcripts 23 calls today · 4 escalated to human
Caller: Hi I want to book a table for Friday around 8.
Maître d': Friday 8:00 — let me check. Friday is busy; I have 7:45 or 9:15. How many of you?
Caller: Just two. Ok 7:45 works.
Maître d': Locked. Sending you a confirmation by SMS. Name?
Caller: Marcus.
Maître d': Marcus, you're on for Friday 7:45 for 2. Welcome to Bellaria.
Caller: I need to cancel Saturday's reservation, my flight's been pushed.
Maître d': Got it — Saturday cancel. Letting the floor manager know so they can release the table. Name on the booking?
Caller: Tomasini, party of 6, was anniversary.
Maître d': Found it — Saturday 7:30, anniversary, 6. Cancelled. The manager will get a heads-up overnight and follow up tomorrow if you want to rebook.
→ Escalated to floor manager (Liz) · followed up at 9:14 AM, rebooked May 18
SMS / email drips
Active sequences
Welcome flow · new bookings
Day 0 confirm → Day 1 reminder → day-of nudge → +1 thank-you
Day 0 confirm → Day 1 reminder → day-of nudge → +1 thank-you
SMS + Email
142 sends · 7d
Active
Win-back · 90-day no-show
D90 "we miss you" → D100 prix-fixe invite → D120 chef's note
D90 "we miss you" → D100 prix-fixe invite → D120 chef's note
Email
38 sends · 7d
Active
Anniversary / occasion · flag-aware
7d before flagged date → day-of champagne note
7d before flagged date → day-of champagne note
SMS + Email
24 sends · 7d
Active
Compliance review queue
Compliance review · this week
Menu update: new dish "Tagliolini al granchio" — allergen tags audited (shellfish, gluten)
Apr 26ClearedSocial post: wine pairing claim — checked against AGCO advertising standards
Apr 28ClearedNewsletter: "best Italian by the lake" — superlative claim flagged for review
Apr 29Soften wordingWCAG: menu page audited — all images have alt text, contrast 4.7:1
Apr 30AODA passQuarterly audits
Q1 2026 Security
All green
SSL, CSP, dependency updates, no exposures
Q1 2026 SEO
+12 keywords
"branzino toronto", "italian harbour" newly ranking
Live conversations & voice
Advanced admin scope
Voice transcripts, SMS/email drip campaigns, allergen + AGCO + AODA compliance review, 24/7 monitoring, quarterly audits, 2-hour SLA. Custom turns this into a multi-location SaaS shell — central menu/wine library, per-location agent personalities, tenant-aware billing, brokerage-level CRM.
See Custom admin →