Custom · Clinic admin · Lake Shore

Today at Lake Shore

↑ Network HQ
Friday, May 23

Today at Lake Shore

New patient requests today
0 +3 today
Lake Shore clinic · tap to open inbox
LIVE Lake Shore chairs via PMS + scheduling
0booked today
0recalls due
0no-show rate
0voice calls

Inbox 3 to confirm

  • NEW8:42 AM
    M. Tanaka · new patient
    Lost a crown last night — triaged urgent at Lake Shore, held 9:40 with Dr. Patel. Same-day, intake link queued.
    Today · 9:40 AM
  • NEW11:15 AM
    A. Bertoli · pediatric
    French-speaking parent bringing a daughter for a first cleaning. Matched to Dr. Lin; persona served the chat in FR.
    Today · 3:30 PM
  • NEW1:24 PM
    R. Mendes · recall
    Replied to a Lake Shore six-month recall SMS; wants an Invisalign consult too. Matched to Dr. Okafor, consent on file.
    Mon · 1:00 PM

This clinic

At a glance

Chairs filled
0 / 56
75%
Recalls due
0
22 booked
Convos
0 / 3,200
89%
PIPEDA
Pass
0 PHI in logs
Want a multi-clinic SaaS like this for your group? Talk to us →
Live demo. Tap Confirm on a request — or wait a moment for a new one to arrive from the voice line — to see what RautingTech does behind the scenes.
Today's chairs filled
42 / 56
75% utilization
Conversations / mo
2,840 / 3,200
Local quota
Voice calls today
18
3 escalated
Recalls due (this clinic)
87
22 booked from drips
Network-aware

You're managing Lake Shore

Local edits stay local — Lake Shore hours, persona, recall schedule. Network resources (service catalogue, education library, EHR sync, AI evals, audit trail, billing) come from HQ. Switch to another clinic with the dropdown above; switch to network operations here →

Today's chairs · Lake Shore 42 of 56 filled

!
M. Tanaka Lost crown · 9:40 with Dr. Patel
9:40
Same-day
Confirming
R
D. Patel (parent) Cleaning · 10:30 with Sarah
10:30
Routine
Confirmed
A
D. Kim Anxious · meet-and-greet · 11:15 with Dr. Patel
11:15
Anxiety
Confirmed
R
R. Mendes Invisalign consult · 13:00 with Dr. Okafor
13:00
Consult
Confirmed
R
S. Marchetti Whitening consult · 14:30
14:30
Cosmetic
Confirmed
R
A. Bertoli (FR) Pediatric — bringing daughter · 15:30 with Dr. Lin
15:30
Pediatric
Confirmed

Recall queue · Lake Shore 87 patients due this week

42 patients · 6-month cleaning due — first SMS scheduled for tonight 7 PM
28 patients · 6-month overdue (D14 nudge) — second SMS tonight
17 patients · 30-day overdue — escalating to phone-call list for front desk tomorrow
8 booked via SMS recall reply this week · auto-slotted into Sarah's chair
Per-clinic agent persona

Lake Shore Concierge · persona

tenant_id: "lake-shore"
voice: "warm, calm, anxious-friendly"
triage_rules: ["pain → urgent", "anxiety → Dr. Patel", "kids → Dr. Lin"]
never_say: ["best in mississauga", "leading clinic"]
escalate_to: "front-desk@lakeshore.example"
phi_handling: "de-identified only · PIPEDA"
eval_suite: "triage-urgency, no-PHI-leak, RCDSO-no-superlatives"

Live activity · Lake Shore

  • Triage M. Tanaka lost crown → Dr. Patel 9:40 confirmed — 4 min ago
  • Recall 42 SMS reminders queued for tonight 7 PM — 12 min ago
  • Voice 2:48a after-hours pain call → Dr. Patel paged, root canal scheduled 8:30 — 7 hr ago
  • PIPEDA daily AI log scrub complete · 0 PHI exposures — 8 hr ago
  • Drip post-treatment follow-up · 8 review responses today — 9 hr ago