Advanced tier · Crestline Realty Group

Operations

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Friday, May 23

Today at Crestline

New buyer & seller leads today
0 +58%
vs. last 7 days · tap to open inbox
LIVE Brokerage pipeline via MLS + CRM
0active listings
0open leads
0showings today
0avg response

Inbox 3 to action

  • NEW10:32 PM
    Harbour caller · Buyer, $2.45M · matched Élise
    After-hours voice call on 33 Harbour #6802. Asked maintenance fees + tax; deck emailed. Ready to view.
    33 Harbour #6802 · Sat 11:00 AM
  • NEW8:30 AM
    S. Lavasani · Buyer, West End $1.4M+ · matched Aman
    Family, two kids 7+9, schools matter. School-zone match run against Forest Hill / Briar Hill listings.
    44 Marlee Ave · Sun 2:00 PM
  • NEW10:14 AM
    M. Tomasini · Seller, 291 Glenholme · matched Aman
    Target June. CMA auto-built from MLS comps; pre-list drip queued. Open to staging + photography.
    291 Glenholme Ave · Mon 5:30 PM

Live monitoring 24/7 voice line

LIVE Voice agent uptime · today
0uptime
0calls handled
0avg latency
0escalated
VOICE10:32 PM · after hours
33 Harbour #6802 · 3m 14s · resolved
Caller: What are the maintenance fees? · Concierge: $1,847/mo — water, heat, A/C, 24h concierge, gym/pool. Want the deck? · Caller: Yes, and Saturday 11. · Concierge: Locked — Élise texts Friday.
Transcript saved to CRM · viewing on calendar

At a glance

Active listings
0
2 firm pending
Voice calls
0
6 escalated
Quota
0 / 1,000
85%
RECO
0
All passing
Multi-tenant brokerage SaaS, AI buyer-match & per-agent billing Custom build →
Live demo. Tap Book showing on a lead — or wait a moment for a new one to arrive from the voice line — to see what RautingTech does behind the scenes.
Concierge uptime
99.96%
30d · 1.3s avg latency
Voice listing line
99.99%
Today: 41 calls · 0 drops · 6 escalated
SMS deliverability
95.8%
368 sends / mo
RECO compliance
100%
All listings + posts passing
New leads (24h)
19
8 buyers · 11 sellers/CMA
Conversations / mo
847 / 1,000
85% of envelope
Voice calls handled
41
Today · 6 escalated to agent
Audit score
All green
Q1 2026 · April 15
24/7 listing line transcripts

Voice agent · 41 calls today

10:32 PM · After hours · Caller (416)***-1188 3m 14s · resolved
Caller: I saw 33 Harbour #6802 online. What are the maintenance fees?
Concierge: Sub-penthouse on Harbour — $2.45M. Maintenance fees are $1,847/mo, includes water, heat, central A/C, 24-hour concierge, and gym/pool/sauna access. Property tax is roughly $9,800/yr. Want the full deck?
Caller: Yes please. Email tomtomas@example.com.
Concierge: Sent. Want to schedule a private viewing? Élise has Saturday 11 AM or Sunday 2 PM open.
Caller: Saturday 11.
Concierge: Locked. Élise will text you Friday morning to confirm.
12:14 AM · After hours · Caller (514)***-7733 2m 41s · escalated
Caller: Bonjour, je veux faire une offre sur le 8 Park Lane Cir.
Concierge: Bonjour. Une offre sur le 8 Park Lane — c'est l'inscription d'Élise, parfait. C'est une affaire à $7,8M. Pour soumettre une offre formelle, je dois vous diriger vers Élise directement — voulez-vous que je la fasse appeler ce matin?
→ Escalated to Élise · she called the FR-speaking lead at 8:30 AM
Drip sequences

Active sequences

Buyer pipeline
D0 confirm → D7 matched listings → D14 market context → D30 re-engage
SMS + Email
224 sends / mo
Active
Open house follow-up
Same-evening thank-you → D+2 → D+7 close-out
Email
96 sends / mo
Active
Seller pre-list
D-14 staging → D-7 photography → D-3 final prep → day-of go-live
SMS + Email
48 sends / mo
Active
RECO compliance review

RECO advertising review · this week

✓
Listing copy: 82 Wellesley E #2104 — checked against RECO advertising standards. No "best", no comparative claims.
Apr 26Cleared
✓
Neighbourhood post: Briar Hill 2026 — comparative pricing claims sourced and dated, no future-projection statements.
Apr 27Cleared
!
Social post: Élise IG draft — used "exclusive" without backing. Flagged for revision.
Apr 28Soften
✓
FINTRAC: KYC packet auto-generated for $7.8M offer — ID, source-of-funds checklist ready for the agent.
Apr 29FINTRAC ready

Quarterly audits — Q1 2026

Security
All green
SSL, CSP, dependency updates
SEO
+22 keywords
"briar hill homes", "harbourfront condos"
FINTRAC
Pass
All KYC checks complete · purge enforced

Live conversations & voice

    Advanced admin scope

    Voice transcripts (multilingual), buyer/seller drip campaigns, RECO + FINTRAC compliance review, 24/7 monitoring, quarterly audits, 2-hour SLA. Custom turns this into multi-tenant brokerage SaaS — per-agent branded sites, central listings, AI buyer-match, brokerage CRM, per-agent billing.

    See Custom admin →